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Deal with Disagreements, Conflict & Confrontation

ID : 54978   
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CourseGraphic CERTIFICATE AWARDED. Conflict is a universal, inescapable situation. In this seminar we will redefine and analyze the reasons for conflict. Once you can accept the inevitability of conflict, you can reduce your stress and fear. You'll learn to view conflict as a situation to analyze and develop skills to more effectively deal with it.
Topics include:
• Four helpful principles of why people act this way
• The special distinction between disagreements and misunderstandings
• Basic steps in problem solving
• Rules for fighting fair during conflict
• How to confront anyone about anything
• How to face an angry person.

Class Details

1 Sessions
Weekly - Sat

Community Education Room 7

Angela Scott-Betton 



Please read:  Plus $20 material fee, payable to Instructor.

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Schedule Information

Date(s) Class Days Times Location Instructor(s)
11/2/2019 - 11/2/2019 Weekly - Sat 1:00 PM - 4:00 PM Norwalk, Community Education Room 7  Map, Room: Community Education Room 7 Angela Scott-Betton